FORWARDINGS & RETURNS

General information:

For reasons of follow-up of the parcels, it is impossible for us to deliver the controls in the bases or other buildings of the Armies.

The products are delivered to the address of delivery that you indicated to us during the process of control.

- produced of more than g is not delivered in Corsica.

Delivery charge in Metropolitan France and International:

The expenses of participation in the preparation and the forwarding of the control are free for the controls higher than 300 on the Plus2Style.com site!

With the lower part of 300 of purchase, overall amount including all taxes of the expenses of participation for the preparation and the forwarding of your control, are calculated at the Price of the ordered Total.

If several forwardings are necessary for a control of less than 300, this share in the expenses of processing and forwarding will be invoiced only for one sending.

Time of forwarding:

The whole of the announced times are calculated in business days.
The times indicated are median intervals and correspond to the times of processing, preparation and forwarding of your control (left warehouses).
This time, he is necessary to add the delivery time of the conveyer (Post/).

If the product is in our warehouse in France:

- Approximate Delivery times: 4 to 5 Days for the jewels, caps, , DVD and clothing.

- Approximate Delivery times: 4 to 5 Days for the shoes.

- Approximate Delivery times: 1 to 2 weeks for the personalized items.

If the product is in our warehouse in :

- Approximate Delivery times: 2 weeks for the jewels, caps, and clothing.

- Approximate Delivery times: 3-4 weeks for the shoes.

- Approximate Delivery times: 3-4 weeks for the personalized items.

It can happen that goods are not dispatched of France. Certain goods are dispatched our warehouses located in Europe, the USA or Asia.

Our providers close the day preceding and following the main dates bank holidays of the time-table.

The going beyond of the time can give place to a cancellation of the control since the control not dispatched our warehouses. For that, it is enough to contact our Client service. If the control would be in hand by our conveyers (Post///UPS), you must contact your Client service in the 24 hours which follow the confirmation , so that we lock the delivery. If you receive the parcel: refuse the aforementioned and ask for the settlement of your control near our Client service. As soon as we have the confirmation of the return of your parcel, we will refund you within 15 day, less the sudden carriage costs.

For a control made up of several products or containing an item in pre-control, the time of forwarding of this control is then based on the longest time of forwarding. Plus2style.com reserves however the possibility of splitting the control in several deliveries, without additional cost for the customer.

Any item available in inventories is dispatched under 4 to 5 days.
In all the other cases, the availability is specified on the card produced and can vary between 5 and 30 days according to the example of product ordered.

Delivery times:

The ordered product is delivered by the postal circuit or an independent conveyer, according to the nature of the product ordered and on the initiative exclusive of , with the address being reproduced on the order form. The announced times are indicated at the beginning of our warehouses.
The choice of the mode of delivery depends on the weight, the volume and the value of the items.

Evidence of delivery:

- For the sendings by , the website ALONE makes act of faith compared to the received deliveries or not at the customer.

- For the sendings by UPS, Web site UPS .com ONLY fact act of faith compared to the received deliveries or not at the customer.

- For the sendings by Chronopost, the Chronopost.com website ONLY fact act of faith compared to the received deliveries or not at the customer.

- For the sendings by , the tnt.com website ONLY fact act of faith compared to the received deliveries or not at the customer.

- For the sendings by , the ems.com website ONLY fact act of faith compared to the received deliveries or not at the customer.

The site is not responsible at all for the losses due to the flights of the parcels received at the customer.
For the purchases of more than 300, the store deals with the delivery charge, with followed or others.

Procedure of delivery:

Parcel of less than thirty kilos:

- (followed or direct follow-up): median interval announced by the person receiving benefits: 48 hours

- International (Follow-up or direct follow-up): median interval announced by the person receiving benefits: 11 to 16 days (International)
- for the products of less g: median interval announced by the person receiving benefits: 48 hours


Parcel of more than thirty kilos or bulky (delivery by conveyer on estimate only):

Conventional delivery: without time, appointment management announced by the person receiving benefits 72 hours
The delivery is carried out with the landing gate, with your aid so necessary.
We remind the meeting to you that the conventional delivery included not the delivery of the parcel at the customer. Your parcel will be delivered to you in front of on your premise if it is about a house, or with the foot of the building if you are in apartment. Consequently, you must provide for the climb of your parcel.
The site will not be responsible for the parcels once in front of their customers. Neither for flight, nor for degradation.

Parcel with the Delivery:

If the products require to be to us returned, they must be the subject of a request for return near our Client service in the 7 days following the delivery. Any complaint formulated out of this time could not be accepted. The return of the product could be accepted only for the products in their country of origin (packing, accessories, note …).

So at the time of the delivery, is damaged, torn, opened, you must then check items, before accepting the parcel. S \ they were damaged, you must imperatively refuse the parcel and note a reserve on the shipping note (refused because opened or damaged parcel).

With reception of the item and after observation of the damage, we will make you the exchange, it to have or settlement, according to your choice. You should not thus in no case to throw the items. We are not responsible any more for the products once only the customer to accept the sending.

Procedure of return

You have a 7 days deadline as from the reception of your parcel to warn your Client service of your wish to turn over us the product. From the date of request for return, you have 15 days to turn over us the product. This condition pitch in the event of return for defect or nonconformity.
A preliminary request near our Customer service must be shown in order to you to allot a number of agreement of return. This request can be made directly since the site, Contact heading, or by email. No parcel will be accepted and discussed without it not carrying a number of agreement of return.

Expenses of return

After having taken delivery of and having accepted your parcel, we will carry out in the 30 days the settlement of the aforementioned. Please note, please, that all the returns sounds prone to expenses of restocking of 15%. Moreover, the carriage costs are not refundable.

** On the control of personalized items but Certain Tee-shirts “graffiti” (Contacted us for more ): no exchange, nor return, possible or will be carried out. Please thus ensure you well of your choice during the ordering of this kind of item. **.

In the event of latent defect, you have the choice between cancelling the order or keeping the product against a reduction in price, to negotiate beforehand with us.

By mail:

Client service

BP 41

16940

France

In order to optimize the processing of your requests, thank you to specify after the mention “Customer service” the purpose of your mail:
- Settlements - Returns - Documents in proof - Information request - Conveyers
In your mail thank you to also indicate your name, first name, email and the number of ordering of reference.

In the event of , leave your coordinates and we will contact you as soon as possible.